Accessibility Statement
Last Updated: May 1, 2023
Our Commitment to Accessibility
At A Step Forward, we are committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
We strive to ensure that our website and mobile application conform to WCAG 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Accessibility Features
Visual Accessibility
- High contrast text and background colors
- Resizable text up to 200% without loss of content
- Alt text for all informative images
- Clear heading structure for screen reader navigation
- Focus indicators for keyboard navigation
Auditory Accessibility
- Captions for all video content
- Transcripts for audio content
- Visual alternatives for audio cues
- No auto-playing audio content
- Volume controls for all audio elements
Motor Accessibility
- Full keyboard navigation support
- Generous click/tap target sizes
- Sufficient spacing between interactive elements
- No time-limited interactions
- Skip navigation links
Cognitive Accessibility
- Clear and simple language
- Consistent navigation and layout
- Predictable interactive elements
- Error prevention and clear error messages
- Multiple ways to access content
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
A Step Forward's website and mobile application are partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
We are continuously working to improve our level of conformance and address any accessibility issues that may exist.
Compatibility with Assistive Technologies
A Step Forward's website and mobile application are designed to be compatible with the following assistive technologies:
- Screen readers (including NVDA, JAWS, VoiceOver, and TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
- Switch access devices
We test our platform regularly with various assistive technologies to ensure the best possible experience for all users.
Known Limitations
Despite our best efforts to ensure accessibility of A Step Forward, there may be some limitations. Below is a description of known limitations, and potential solutions:
- Interactive educational activities:
Some of our interactive educational activities may not be fully accessible to all users. We are working on developing alternative versions of these activities.
- PDF documents:
Some of our older PDF documents may not be fully accessible. We are in the process of remediating these documents. If you need access to information in one of these documents, please contact us.
- Third-party content:
Some of our content is provided by third parties and may not meet the same accessibility standards as our own content. We are working with our partners to improve accessibility.
Feedback Process
We welcome your feedback on the accessibility of A Step Forward. Please let us know if you encounter accessibility barriers on our website or mobile application:
- Phone: (555) 123-4567
- Email: accessibility@astepforward.com
- Contact Form: Contact Us Page
We try to respond to feedback within 2 business days.
Assessment Methods
A Step Forward assesses the accessibility of our website and mobile application through the following methods:
- Self-evaluation using automated accessibility testing tools
- External evaluation by accessibility experts
- User testing with people who use assistive technologies
- Regular accessibility audits
- Feedback from users
Formal Approval of this Statement
This accessibility statement is approved by the management of A Step Forward. We are committed to making our website and mobile application accessible to all users, regardless of ability or technology.