Privacy Policy
Last Updated: May 1, 2023
Our Commitment to Privacy
At A Step Forward, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform, including our mobile application.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Data
We may collect personal identification information from you in a variety of ways, including, but not limited to:
- When you register on our site or app
- When you create a profile for your child
- When you subscribe to our newsletter
- When you respond to a survey
- When you fill out a form
- When you contact us
Personal information may include your name, email address, phone number, and child's age.
Usage Data
We may also collect information about how the website and app are accessed and used. This usage data may include:
- Your computer's Internet Protocol (IP) address
- Browser type and version
- Pages of our site that you visit
- Time and date of your visit
- Time spent on those pages
- Your child's progress and performance data within educational activities
- Other diagnostic data
How We Use Your Information
We may use the information we collect from you in the following ways:
- To personalize user experience:
We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site and app.
- To improve our site and app:
We continually strive to improve our offerings based on the information and feedback we receive from you.
- To personalize educational content:
We use information about your child's performance to customize learning activities to their specific needs and developmental level.
- To send periodic emails:
We may use the email address to respond to inquiries, questions, and/or other requests. If you opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
Protection of Children's Privacy
We are committed to protecting the privacy of children who use our site and app. We comply with the Children's Online Privacy Protection Act (COPPA).
We do not knowingly collect personally identifiable information from children under 13 without parental consent. If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us so that we can take necessary actions.
We encourage parents and guardians to observe, participate in, and/or monitor and guide their children's online activity.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Our Security Measures Include:
- Encryption of sensitive data
- Regular security assessments
- Access controls for our systems
- Employee training on data protection
- Regular backups of data
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:
- Trusted third parties:
We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Legal requirements:
We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to access:
You have the right to request copies of your personal information.
- Right to rectification:
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to erasure:
You have the right to request that we erase your personal information, under certain conditions.
- Right to restrict processing:
You have the right to request that we restrict the processing of your personal information, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@astepforward.com
- By phone: (555) 123-4567
- By mail: 123 Education Lane, San Francisco, CA 94105