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Whether you have questions about the OmniWheel Walker System, need installation support, or want to explore partnership opportunities, our team is here to help.
Frequently Asked Questions
Find quick answers to common questions about the OmniWheel Walker System.
The OmniWheel Walker System works with most standard walkers with round tube legs. For a full list of compatible models and leg diameters, check our compatibility guide in the Resources section.
Installation is simple and completely tool-free — most users are up and rolling in under 10 minutes. Our step-by-step Installation Guide in the Resources section walks you through the entire process.
We offer a 30-day satisfaction guarantee on all OmniWheel purchases. If you are not completely satisfied, contact our support team to initiate a return for a full refund.
We are actively working with insurance providers to secure coverage for the OmniWheel Walker System. Currently, the OmniWheel is available for direct purchase and is FSA/HSA eligible.
Yes! The OmniWheel Walker System is available for pre-order now. Visit our Order page to reserve yours and be among the first to experience omnidirectional mobility.
Absolutely. We offer institutional pricing for hospitals, rehabilitation centers, and assisted living facilities. Contact our sales team at sales@astepforward.co for volume pricing and partnership details.
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Customer Support
Questions about your order, installation help, or product troubleshooting.
support@astepforward.coPartnership Opportunities
Healthcare provider partnerships, distributor programs, and collaborations.
partners@astepforward.coStay Informed
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